The American Customer Satisfaction Index (ACSI) scores for this year have revealed that search engines continue their supremacy. Unfortunately for Mark Zuckerberg, Facebook’s customer satisfaction score does not allow much reason for celebration. In fact, YouTube’s score surpassed Facebook by 8%. With Twitter’s huge popularity in today’s pop culture, it is a shock that the site was not measured.
Could Facebook’s diminishing satisfaction scores be shedding light on the forthcoming decline of the social network? Google+ is showing a different trend. With the new site gaining popularity and growing its membership by the day, could it be possible that millions of once loyal Facebook users will sever their ties with the site and engage in Google+ instead. Denver SEO, Inc. has created a poll to find out. Let us know what you prefer? Click to tell us what you think.