I recently swapped from 1&1 Internet to RackSpace for my professional web hosting needs – a decision I do not regret.
Today – RackSpace’s Control Panel went down… I was in the middle of setting up the DB for Denver SEO Jobs when I realized I couldn’t access the CP to create the Database I needed…
I then decided to hit Google with “RackSapce Twitter” and found Google’s “Real-Time Results,” and noticed they were having some issues – REAL TIME! I also at the time rocked a Tweet to @ and got an answer within minutes giving me back at least 20 mins of my life I would have wasted on hold with other hosting providers.
Here’s a bit of info about RackSpace:
Fanatical Support® has made Rackspace the world’s leader in hosting. RS delivers enterprise-level hosting services to businesses of all sizes and kinds around the world. We got started in 1998 and since have grown to serve more than 70,000 customers, including over 51,000 cloud computing customers.
Think about it… Months ago it was not possible to get ‘instant’ customer service – now it is. Impressive.
This is why I spent 5 mins to share with you why I <3 Google, Twitter and RackSpace.
Happy New Year!