1and1 Webmail 2.0 Attachment Bug Fix

Comment from kasi
Time December 28, 2009 at 3:23 pm

Hi

i am also facing the attachment problem,
i am not able to see the attachment option when ever i compose new email.
can any one please suggest me, i am using webmail 2.0.

Looking for earliest response,

Regards
kasi

Comment from Paul Lamb
Time December 31, 2009 at 12:56 am

I have the same problem as Bob – no “Attachment” column like in the tutorial pictures. I’ve dug around for hours and can’t figure out any way to send email attachments with Webmail 2.0. Anyone else have this problem, or a solution?

And finally, thanks and kudo’s to Regis for the following Webmail 2.0 “No Attachment Bug.”

Comment from Regis [ ANSWER & FIX ]

“I Found a fix regarding the “Attachment” section of email composer not showing up. I hope this helps all the guys who experienced the same problem, and I hope 1&1 picks this up and includes it in their FAQ, since i spent some time on resolving this!!

I use Internet Explorer 8, and I think the problem is related to this version of IE, although I cannot confirm.

Anyway, in this version, you have a Compatibility View option icon (green, looks like a torn page), located top right of the browser window (next to the refresh button in a normal window, or next to the padlock icon in a “New Email” 1&1 window).

When you hover on this icon, a notification shows: “Compatibility View: websites designed for older browsers will often look better, and problems such as out-of-place menus, images or text will be corrected”.

Click on this, and voila, the attachment options will show (at least this worked for me!!).

I hope this helps, let me know if it worked for you guys…”

There you have it, feel free to post your comments here. We welcome both praise and complaints to 1&1. Many of their senior managers hang out on the blog and I am sure they would like to get your feedback.

Cheerio!